Unique gifts for babies
and doggies, featuring
monograms and
personalization. It's as
perfect as you can get.
 
So who's your baby?
SpoolDesign Inc. presents
> Our Pledge To You -- Satisfaction Guaranteed
Your satisfaction is our number one priority. Consistently offering high-quality merchandise at Our
Better Buy price is our commitment to you. And so there are only pleasant surprises when your order
arrives, we inspect your merchandise one last time before it's shipped, and double-check your
personalization request for accuracy.
> Return/Exchange Policy
Return Policy on Non-Personalized Items -- Items that have not been personalized, and have not been used,
may be returned if you notify us within seven (7) days of receiving your order.
(See Return Procedures below.)  
Upon receipt of your returned merchandise, we will provide a full refund of your purchase price (and applicable
taxes for residents of Illinois). Please note that shipping charges are not refundable. Also note that if one item in
a set is personalized, you cannot make a partial return on the non-personalized items in that set.
More Great Gifts! Visit our
sister site for personalized
messenger & field bags
Exchange Policy on Personalized and Non-Personalized  Items -- We do not offer refunds on personalized
or customized items. Personalized items may be exchanged for same item, only if they are damaged during
shipment or if we have made an error in spelling. Damaged non-personalized items also may be exchanged for
same items. We will replace damaged or incorrect merchandise after it has been returned to us.
(See Return
Procedures below.)
There will be no charge for the cost of shipping the replacement item. NOTE: If an item is no
longer available, we may offer you a comparable item or refund your money.
View
All Baby
Gifts
Return/Exchange Procedures - How to Contact Us -- To return/exchange an item, first send your original
purchase order number via e-mail to
returns@itssewperfect.com. (If you prefer, call us at 1-847-945-4258
during our regular business hours of 8:00 a.m. to 5:00 p.m. CST, Monday - Friday.) Please provide the reasons
for the return or exchange. We will provide you with a return/exchange authorization number so you can ship
the product at our expense.
Burp Cloths
Baby Blankets
Send merchandise to the following address:
SpoolDesign
1427 Stratford Road
Deerfield, IL 60015
Baby Clothing
Diaper Bags
Deluxe Gift Sets
> Order Processing and Personalization Time
Hooded Bath Towels
For personalized items, allow 2 to 4 days for monogramming and processing. Depending on the time of day that
you order, non-personalized items can ship same day or next day. Our order processing department is open
Monday - Friday, 8:00 a.m. to 5:00 p.m. (CST) . Orders are not processed or shipped on most weekends or
holidays. NOTE: Items ordered together may be delivered separately.
Moses Baskets
Baby's Room
SPECIAL OFFERS!
>Order Status and Tracking
We will notify you when your package ships, to the e-mail address you provided when ordering. You will have a
USPS tracking number so you can check on the status of your order in shipment.
View All
Doggie
Gifts
> Shipping Options and Delivery Times
After you have clicked Order Now, you will have the option of choosing either Ground (USPS Priority Mail) or Air
(USPS Express Mail).  Shipping charges are based on weight and calculated automatically in the shopping bag
after you select a shipping method (Ground or Air) and click continue. Note that items shipped in over-sized boxes
will be marked as such and shipping charges will be calculated according to over-sized status and not by weight.
Dog Bed
Choose Ground and you're choosing USPS Priority Mail -- It's our new economical option and
surprisingly fast!
On average, orders should arrive 2 to 3 days after order processing is completed. Including
processing time for personalized items, most shipments arrive 4 to 7 days after ordering.
Dog Blankets
Dog Spa Set
Choose Air and you're choosing USPS Express Mail Guaranteed Next-Day and Second-Day Delivery
Nationwide.
For personalized items, allowing one day for expedited processing, most orders will arrive the
second business day after ordering. Note that USPS Express Mail is Guaranteed Next-Day
or Second-Day
Delivery Nationwide. Next-Day delivery is guaranteed by noon or 3 p.m. to many U.S. destinations. Second-day
delivery can apply to Alaska, Hawaii and some rural areas in the continental United States. If your order must
arrive next day and you are located in an outlying area, please contact us at
shipnow@itssewperfect.com and
we will provide Express Mail delivery time to your shipping address.
Gifts for Dog Lovers
Personalized Collars
Towels
Treat Canister
SPECIAL OFFERS!
Rush Deliveries -- If you require next-day delivery on any order, personalized or non-personalized, e-mail us at
shipnow@itssewperfect.com and we will accommodate you as best we can.
Special offers!
New colors!  New gifts!
New product lines!
Stay updated...
register for our mailing list
> Merchandise and Availability
Although we do our best to anticipate product demand, there may be times when we are out of stock. If an item
you have ordered is out of stock, we will notify you immediately and provide our best estimate for receiving a new
shipment and processing your request. You may choose to cancel your order or request a back-order. If you
request a back-order you will not be charged until your merchandise ships to you.
> Payment Methods, Taxes and Receipts
Payment Methods -- itssewperfect.com accepts Visa,
Master Card, American Express and Discover cards.
Sales Tax -- All states except Illinois are tax-exempt. Since our offices are in Illinois, orders that are shipped to
residents within the state of Illinois will be assessed a sales tax of 6.25%.
Your Receipt -- Many of itssewperfect.com's customers are gift buyers.  Therefore, our policy is to never
include the receipt with your order.  Instead, a receipt is instantly e-mailed to your e-mail address as soon as the
purchase is complete.  The receipt contains all necessary information regarding your order.
Secure internet ordering 24/7
Shipping
via USPS
Fast, Reliable, Economical
Click for shipping information
> Your Transaction Is Secure
Your transaction is handled with the utmost security. To prevent unauthorized access and to ensure the
proper use of information, we have put in place the most secure online processing services and managerial
procedures to secure the information we collect online. Itssewperfect.com uses Paymentech to process your
transaction. Paymentech authenticates every single transaction and requires them to be encrypted using industry-
standard SSL encryption. Secure server software (SSL) encrypts all information you provide on our form before it
is sent to us and during the transfer. The information is then placed behind a “firewall”; and stored encrypted in a
secure location (Paymentech) which protects it against unauthorized access.
> Errors, Inaccuracies and Color Reproduction
Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is
not possible to ensure that any Web site is free of human error or errors resulting from computer hardware or
software glitches. This site may contain typographical errors, inaccuracies, or unintentional omissions, some of
which may relate to pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions -
including after an order has been submitted - and to change or update information at any time without prior notice.
We apologize for any inconvenience this may cause.
Errors Specific to Pricing -- We work hard to ensure the accuracy of our pricing, but despite our best efforts,
pricing errors may occur.
If an item's correct price is lower  than our stated price, we will charge you the lower
amount when we ship your order.
If an item's correct price is higher  than our stated price, we will, at our
discretion, contact you before shipping. If we are unable to contact you after 14 days we will cancel your order
and notify you of such cancellation.
Color Reproduction -- While we strive to match your final product to the screen as much as technology allows,  
the color of your final product may vary from the color viewed on your screen. Color may vary due to how your
monitor is calibrated, which web browser you are using, and the inherent differences when looking at a monitor
(color created from a direct light source) versus looking at your product (color composed of the reflection of a light
source off your product).
> Copyright, Trademarks and Web Site Use
Copyright -- The following elements of this Web site are the property of SpoolDesign, or our suppliers, and are
protected by United States and international copyright laws: All text, graphics, logos, button icons, images, and
data compilations -- both individually and as they are compiled on the site.
Trademarks -- All trademarks that appear on this site are the property of their respective owners.
Web site Use -- You have permission to electronically copy and print hard copies of pages from this Web site
solely for personal, non-commercial purposes related to shopping and placing an order with itssewperfect.com.
Unless we give you written permission in advance, any other use of this Web site, its content and its information,
including linking to this Web site, are strictly prohibited.
> Link Exchange Disclaimer
itssewperfect.com is not affiliated with companies or organizations listed on our links pages and
cannot expressly recommend or endorse their products or services. We are not responsible for these
companies, their practices, products or the content of their websites.
Welcome to itssewperfect.com                                                                Privacy Policy
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